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Data Deletion Instructions (English)

1. Email support@smartleadesk.co.il with the subject "Data deletion request".
2. Include the account email address, or the phone number whose data should be deleted.
3. We will confirm receipt and may ask you to verify your identity.

Clients of a business that uses the Service may contact us directly at the same address, or contact that business.

The data (recordings, transcripts, summaries, messages, contacts and tasks) is deleted within 30 days, except where the law requires us to keep it. We email a confirmation with a reference number when deletion is complete.

WhatsApp and Meta. For requests related to a WhatsApp or Meta connection, we remove the permission and delete the data we stored from that connection. You can also remove Smart Lead Desk's access yourself in your Meta Business settings (Connected apps). Data stored within Meta's own services is subject to Meta's settings and policies.